Questions?    Just call me, Corinne (English/German) on  +49 173 1688006    ***  Virtual Tea Break ***  “Very British”


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Experts! Speak English Podcast

150 Corporate Communication Tips

150th Episode Celebration - 150 Communication Tips


Are you ready to party?
Because today is my 150th episode, and I invite you to join me in a celebration of 150 communication podcasts. Today I’m going to give you 150 communication tips. The reason I’m doing this is because when communication goes wrong, it’s sometimes really handy to have like a checklist that you can go back to and think, “Okay, if I was in this situation again, what would I do differently? What could I change?”, and so, this is going to be a really useful tool, not just today, but on an ongoing basis. So, let’s get cracking, shall we? 


Welcome to the Experts! Speak English! Podcast! Together we’ll discover how to talk yourself into an international career without the bullshit. And at the end of each episode, I give you an opportunity to try out what you have just learned on the show because I give you Coco’s Communication Challenge and that gives you an opportunity to get out there and try out one of the tools, techniques or tips that you will have heard on the show.


I’m Corinne Wilhelm, I’m a corporate communication coach with over 20 years experience of helping leaders to secure the career that they deserve through intentional communication, intercultural awareness, and the confidence to show up as the English speaking expert. 


Well, can you believe it? This is my 150th episode of Experts! Speak English! Now I feel quite proud about that because most podcasters don’t get past episode number 10, and this was a big fear of mine when I first started. It kind of plagued me, really. So, I’m actually quite chuffed today. I’m not always bang on time but punctuality is the 150th point on my list. 


This podcast started out as “Clever2gether”, which I thought was clever, but it wasn’t. People didn’t know what Clever Together was really about and so I changed it to Experts! Speak English! because as we say in marketing, “Call it what’s on the can”. So don’t make people guess. The content has always been pretty much the same. My style has changed a little bit over the time. I’d like to think I’d got a bit better. The system’s got better. I haven’t had many interview guests recently because I am working on my interview technique.

But today I’m going to give you a 150 communication tips. Clearly, in a short podcast, I’m not going to go into detail, but they are going to be addressed in future episodes.


Before I start, you could use these if communication has gone wrong, it’s really useful to come back to this episode and listen again and just make note where you think it might have gone wrong. Because normally, if you look at this pragmatically, when you’re not so emotional about things, you can work out where you went wrong. And it’s often not just one thing, not just two, it’s often a combination of things.


So here we go, 150 tips to help you improve your communication and leadership.


  1. Speak up. 
  2. Head up. 
  3. Slow down. 
  4. Feel confident. 
  5. Ask questions. 
  6. Change your volume slightly up and down. Pull people in with your voice then make it loud. 
  7. Tell stories. 
  8. Add an anecdote. 
  9. Use visuals. 
  10. Try infographics – and my favourite place to do that is either on Canva or I go to Genially. I will put a link to that in the show notes. 


Who cares?
Why now?

11. Use a prop. Hold something up that adds clarity to your message.

12. Involve your audience. Online we talk about interaction, but in real life, we also need to involve the people around us as well.

13.Reach out. Reach out for help. Reach out for advice. Reach out for support. Don’t do it all yourself, because that’s very, very stressful and it’s not sustainable. 

14. Ask for or use examples. Those let you really understand the point that they’re trying to make. 

15. Summarise what people have said. This gives you an opportunity to check whether you’ve understood everything or included everything. 

16.Use acronyms – that helps people remember. 

17. Tell them why. Why are you doing this? 

18. Ask yourself what’s in it for them. 

19. Who cares? I want you to ask that question. 

20. I want you to ask another question, which is: Why now? 

21. Eye contact. Now, remember, online, you need to be looking straight into that camera when you speak to people – and that’s not so easy. I have some funny looking eyes on the top of mine and it does look a bit silly, but it does the trick.

22. Use the stage or the screen to go into the audience. Go back from the stage, pull people in, hand them a drink, give them a hug. You can do all of these things on the stage or the screen, of course, but don’t just stay still.

23. Use simple language.

24. Tell a seven-year old what you’re trying to explain. If a seven-year old can understand, anyone can understand.

25. Add some personality. So, for example, a scientist client of mine has a very complex topic to explain, and she recently came back from a short skiing holiday. So she used the example of, you know, the different slopes, you know, black and blue and red to explain her point and this came over really well and she could even use some snapshots from a holiday. And because she’s fairly new to the organisation, this gave people a little bit of an insight into, you know, more about this client of mine. So, she was using personality and she was using analogy. You see how that works?

26. Be clear.
27. Be concise.
28. Be brave.

29. Be unique. Sometimes we spot things, don’t we, on Pinterest or wherever it is. And it’s easy to think that you can kind of just poach it and just change it slightly. But it’s really powerful if you can take that data and think of a very unique way of presenting that data and really communicating that information in a really unique and personal way. A way that people will instantly remember you by. Your model, your personal spin on this, your illustration, your infographic – whatever it is that you need to really own that information and your explanation of that information is what will single you out as a leader in a way that is very, very unique to you.

30. Be positive. 

Eye contact exercise in drama class
A 7-year-old girl fishing with fishing rods.
Explain it to a 7 year old
Conflict Management Compass - Corinne Wilhelm
Use open questions
Use people's names
  • 31. Provide constructive feedback.
  • 32. Ask for feedback. 
  • 33. Use open questions. 
  • 34. Do a survey. Find out what people think. And the nice thing about surveys is that they’re anonymous, right? So, you can collate the information without having to know who gave you that feedback. 
  • 35. Provide support. 
  • 36. Listen intentionally, not listen with the purpose of “What am I going to say next?”, really listen. 
  • 37. Remember names. 
  • 38. Use facial expressions. Those gestures that pull you in. People can hear when you smile. They can identify more with the story if you use facial expressions. But also, don’t forget: 
  • 39. Use body language and try not to just use the same body language like the same gestures with your hands again and again, or using one hand more than another, which is what men tend to do according to the research, and actively think about what you can do in terms of body language to scaffold your story, to add emphasis, to pull people in, to make people really engage with your message.
  • 40. Watch your eyebrows – they really give us away.
  • 41. Ask yourself, “Where is my heart? Do I like this person?”, because it will come over. “Do I respect this person? Do I think this person can do their job?” All of this will come over whether you want it to or not. So, communication actually starts with the thoughts that you have. Change that dialogue and you will notice a big difference. 
  • 42. Ask, “What’s your goal? What do you want to get out of this conversation? What do you want to get out of this question?”. If you want to have their language, use an open question. If you want to have a quick answer, use a closed question. 
  • 43. Who can this have an impact on? 
  • 44. Embrace silence. 
  • 45. Indulge them with pauses. Because, you know, these little pauses give us a chance to really think about what’s being said and maybe apply it to what you’re doing, your job, your role, your team. Don’t forget when you’re talking about something, you know it inside out, back to front. But for your audience, this is the first time they’re hearing it, and, for many of them, it won’t be their first language. So, really give your audience a chance to process what you’re trying to say, especially if it’s complex on you. 
  • 46. Initiate deep discussions. It’s easy to have a surface level small talk, but when it comes to a deep discussion, you get to the root of the problem and you also get to find out more about the person that you’re working with.
  • 47. Include introverts.
  • 48. Discover the other person’s zone of genius. What are they really good at? What do they enjoy doing? What lights them up? 
  • 49. Tell a success story because we all love a great success story, don’t we? 
  • 50. Be humble. Now, being British, I was brought up to be humble, but I realised when I got to Finland I had absolutely no idea what humble meant. It took it to a whole different dimension. So, be humble, that means, you can share your knowledge, but you don’t have to be a big show off about it. Find a discreet way of doing it and that is not so easy. It takes practice.


Girl holding a purple pause icon
Use pauses. Embrace silence. Indulge your audience with the time to process what you are saying.
A cup of coffee to go and three little gifts near it.
A token of your appreciation
Young happy asia people teen girl smile enjoy unbox post mail sit relax at home
Send something by post
Young african man recieves message reminder on smart phone in bewilderment.
Capture the moment - perhaps a picture of someone in action via WhatsApp
Asian smart woman present work and got praise and complement from team colleague.
Praising performance
A woman is raising hand up while businessman is speaking in training at the office.
Speak up if you have an alternative perspective. Be brave and add value.
  • 51. Take your time. 
  • 52. Give a small token of your appreciation. This came up in a very recent podcast (episode 148) I had about giving little gestures, little treats, maybe a chocolate at Christmas or a little card on their birthday, something like this, just a little token of your appreciation. Those kind of things make a big difference.
  • 53. Remember birthdays or, for example, if you live in Finland or Sweden, to remember name days.
  • 54. If you’re giving a presentation, come on the stage from the left and move off from the right, if at all possible, or present your information from left to right. This makes it easier for people to follow you. So if you’re giving a presentation in a place where people read from left to right or they use a language where they read from left to right, this is a very natural way for your eyes to move and follow your presentation.
  • 55. Write a note. People really appreciate a handwritten note. Use a fountain pen, if you can, because they make you feel fabulous. 
  • 56. Send something in the post. People really enjoy receiving something in the post because we don’t even get bills in the post anymore. We just get advertisements. So, if you can send something in the post, which clearly isn’t an advertisement so it doesn’t get lost, you will stand out from the crowd. And a lot of companies are doing this now to really confirm the decision of their new recruits. They’re sending little packages of flasks and note paper, mouse pads and things like this. So, these cool onboarding packages serve a couple of purposes, really. First of all, they reinforce the brand. Secondly, they make you excited about going to start your new job as part of the onboarding process. And thirdly, you’re made to feel a bit special, right? Take a leaf out of their book and send something by post. When I’m working with my VIPs, I’ve just started sending a hard copy version of their workbook, which we’ve worked on virtually, and then it becomes a reference book afterwards. So, I send that finished workbook by post with a few little goodies. 
  •  57. Capture the memory. When I’m walking and talking with my clients, this is something I do predominantly with VIP clients, but also with the “Back to Business Baby Group” here in Berlin, I always ask if there’s anybody there that really enjoys taking photos because I’m kind of focusing on a few other things and I’m really bad at taking photos. So I ask somebody if they wouldn’t mind taking some photos and there’s normally somebody who’s really keen to step up and do that and after each of the walks, these photos are normally shared via WhatsApp. So that’s a really nice way of capturing our moments together and sometimes they’re rather silly, but that doesn’t matter. It’s our experience and it’s just a case of capturing that moment or series of moments. And this is a really nice idea actually, if you are doing some training together as a team, to just get somebody to take some shots and just, you know, kind of visualise that time that you had together discovering more about each other, finding out how to do something new. This is a really nice way of capturing the moment. It’s nice to capture those moments sometimes, isn’t it? That’s actually quite precious and it’s easy to forget these things. 
  • 58. Praise performance. 
  • 59. Take the lead. Don’t always be asked, “What’s your opinion?”, take the lead, lead the discussion. 
  • 60. Speak your mind. You might feel that your opinion isn’t important or maybe you don’t really know what you’re talking about. But the moment you start speaking your mind, people start taking you more seriously. And as a newbie, you really must speak up, because if you ask any team what they are looking forward to most about having somebody new on the team is having fresh ideas, new opinions, new ways of doing things. Having somebody that doesn’t have their experience, that can see the bigger picture, that can zone in and perhaps just say one little thing and it’s like, “Oh my goodness, yeah”. So don’t be thinking, “Well, I have nothing to add to this”, if you have something to say, speak up

Did you know...?

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Vocabulary For Each Podcast Episode of Experts Speak English

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Phone call, voice message and woman thinking of communication, networking and planning a blog. Talk
Young stylish guy observing mountains during flight
Observe - watch and listen
Healthy sleep concept.
Manage your sleep and your stress - they go hand in hand and affect your communication
Close-up of a focused surgeon
Focus on the people in front of you
  • 61. Be respectful at all times and with everybody. 
  • 62. Check your texts. That’s quite difficult to say. So, before you send an email check the title, check the spelling, check that you didn’t write kind regards when last time you said take care or something like that. 
  • 63. Add adjectives. Adjectives and adverbs are a great way to bring colour and precision, whether it’s written or spoken into your message. 
  • 64. Use your voice rather than hiding behind emails and things like this, get on the phone or leave a voice message rather than a text message because the power of voice is huge. That’s probably why you enjoy listening to podcasts, because it’s so much more personal, isn’t it? Go and see them in person because the voice is very, very individual. 
  • 65. Escape that keyboard. It’s actually a lot more effective and a faster way of resolving the problem or coming up with ideas or a workaround or suggestions. So that kind of brainstorming discussion is really effective in person. Take the opportunity to get up from that desk of yours and take a stroll. And if it is a beautiful day outside, why don’t you go out outdoors and have that conversation outdoors? Take your phone with you if that person isn’t in the same location as you, but getting outside, being able to move, even if you’re moving within the office, will help you to think more clearly and communicate better too, especially if you feel that the communication is beginning to break down. But sometimes a good old-fashioned coffee or a couple of beers or something like that goes a long way. 
  • 66. Manage your stress levels. When you’re stressed, communication often suffers. If you want to be seen as a strong professional, expert or leader, you need to manage your stress and communicate like a professional. 
  • 67. Manage your sleep. If you can’t resist going to bed late, then by Thursday or Friday you might well find that your communication is a reflection of that. So, manage your sleep. 
  • 68. Be culturally aware. We’re working in a very global setting, most of us. And, if there is somebody on your team from another culture, you need to find out about that culture. If you have somebody who is working with you as a supplier or something like that, then that too is worth looking into. A recent episode talked about the fact that a failure to do so is actually setting yourself up for a communication breakdown. So, don’t underestimate this and invest the time that you need to discover about other cultures. Find out what they’re struggling with, find out what their expectations are, and find out what you can do to make life easier for them. By working together, this will be a lot easier and a lot more effective. 
  • 69. Be present at each and every moment that you are communicating with somebody else. Focus 100% on that person. There are distractions, I get it. It’s easy to lose focus, but by giving somebody your undivided attention, not looking at your phone, not looking at the clock. Just focusing on that person at that time, you will get the very best out of that person. And it’s respectful. 
  • 70. Observe. 
  • 71. Celebrate, even the small wins, like I did at the beginning of this show when I said, “Hey, I did 150 episodes!”. For you, it’s not a big deal, but for me it’s quite a big deal. And I felt that I wanted to share that with you. 
  •  72. Come prepared. How many meetings have you been to and people have come and they haven’t had the agenda ready or they haven’t thought about what you discussed last time. If you’re not prepared, it won’t make a professional impression. 
  • 73. Look the part. Now, if you’re working in a very smart, casual environment, you might be tempted to turn up in jeans and a t-shirt, and that might be fine on a day-to-day. But you never know when there’s going to be a sudden meeting or a client visit or a client pops in to see you or something. So have something at work where you can kind of grab the jacket or something like that, that you look halfway presentable. 
  •  74. Appreciate others – not just inwardly. Don’t just think, “Oh, she’s really good”, tell them that they’re good. Tell them that you can rely on them. Tell them that you appreciate what they’re doing for you. People love to feel appreciated. 
  • 75. Give gratitude. It might not be performance related, it might just be “Oh, I’m so glad that you’re always in a good mood in the mornings” or, “Thanks so much for making the coffee. I really needed it this morning and it was all done, that was fantastic”. 
  • 76. Sometimes it’s a good idea just to think out loud, to brainstorm with other people and see if you can come up with a better solution, workaround or diversification maybe.
  • 77. Make notes. By making notes you are able to remember things more. 
  • 78. Keep fit. This is in line with getting a good night’s sleep and, you know, taking care of yourself.
  • 79. Go for lunch with colleagues – it doesn’t have to be every day. I used to hate that when I was working in corporate. This expectation to go for lunch every single day. But every now and again it’s a good idea to go for lunch with your boss, with your colleagues, with people in the team, maybe somebody that helps you with your tech problems or whatever. Just keep them on your radar.
  • 80. Check in on people. If somebody is quiet or they’ve been away a lot or they seem to be a little bit distracted or they don’t seem to be smiling as much as they used to – whatever it is – just check in on them. Just let them know that you notice them and you care.
Mature businessman mentor leader talking with managers at meeting in board room.
Knowing what to write on linkedIn - blank screen moment
Not knowing what to write on LinkedIn can be hard - start with identifying your zones of genius, trends and create insights around those. It gets easier with practice - English Speaking Experts Lounge Members get regular co-working slots to do this together but independently
Portrait of smiling doctor
Smiling makes your more approachable. (Just make sure that you are not oversmiling when you are nervous)
Watch your tone of voice (and body language)
  • 81. Mentor someone. It’s a really rewarding experience to mentor someone. 
  • 82. Evaluate your own performance. So, to do, like, a mini retrospective for yourself. It’s very tempting, isn’t it, when you’ve had a big presentation or something like this, you feel so exhausted, you just don’t want to think about it anymore. I get it. But actually, it’s really good practice to evaluate your performance and ideally ask somebody else to help you with that so that you can improve next time. 
  • 83. Network. It’s very easy, especially as mums who are dashing from work to home to after-work activities, collecting from friends, all this stuff, to actually make time for networking. It seems extremely stressful to squeeze that in, but it’s really important to network – and networking isn’t selling,  networking is an exchange, an exchange of knowledge, an exchange of contacts, an exchange of ideas. Just speak to other people in your industry and learning something from them and maybe helping them a little bit too. 
  • 84. Write about your zone of genius. Now, you’re busy, I get it, I’m busy too, but by posting at least once a week on LinkedIn to share something that you know a lot about is a really good idea. It raises your profile, but also it helps you confirm your knowledge. And it’s also good for your self-confidence, too, because then you see pen on paper “Okay, I know my stuff”. So, whether it’s LinkedIn or another social media, a short post on a regular basis consistently will make an impact. Maybe it’s a LinkedIn article, maybe it’s a medium article, maybe it’s an internal blog article. But make sure that you’re capturing your knowledge and sharing your knowledge because that will get you noticed as the expert. And don’t just write about it, speak about it. It’s very tempting, isn’t it, to write because you have more time to check the details, make sure that it’s absolutely perfect and speaking is more spontaneous. But if you can speak up about your zone of genius, whether it’s an internal meeting or if it’s at a conference – whatever it is – speaking up about your zone of genius will get you known for your zone of genius. The moment that you stay quiet and listen to the others and probably think, “What do they know”, then you’re not doing yourself any favours. This isn’t about being big-headed, this is about sharing your knowledge and showing up as the expert. So, write and speak about your zone of genius. 
  • 85. Keep your website and your LinkedIn profile up-to-date. Keep your network in the loop about what you are learning, how you are growing as a professional. And likewise, websites can be a bit painstaking to set up, but they’re only going to be found in Google if you’ve got fresh content going on there every week. So, in my case it’s the podcast, but for somebody else it might be a blog. 
  • 86. Write a monthly article – not just a post – an article on LinkedIn
  • 87. Smile. Now, we’ve just had a pandemic where we were walking around with masks on all the time, and that was actually a good learning vessel really, to see if people were really smiling or not. We’ve become more sensitive to that, so don’t lose that ability. That’s a really good skill to have to really tune in. Are they really smiling or just faking it? Smile with your eyes. 
  • 88. Be organised. 
  • 89. Be consistent. Make yourself reliable. Make yourself seen as being reliable. If people can depend on you because you’re consistent, then that is huge. 
  • 90. Watch your tone of voice! If you have the tendency to be patronizing or vocally aggressive, then you really have to watch your voice. If you tend to speak to people in a way that makes them feel stupid. If you find yourself thinking, “Well, why didn’t they come and speak to me about this?”, then the chances are that your tone of voice gave you away as having a closed door, a closed mind to that person, that you feel that they should be able to do this. If that’s happening to you, you need to work on your tone of voice. And do you see how this connects with listening to your heart? 
  • 91. Watch sarcasm. I come from the UK, we’re used to using sarcasm, but it doesn’t work in every culture and it doesn’t work in every corporate culture. So, sarcasm is okay in the right situation, but just be mindful of whether it’s rubbing somebody up the wrong way or not.
  • 92. Be inclusive. Now remember that not every disability is visible. If somebody has autism or ADHD or depression, you’re not likely to see that. But these are all conditions that could be affecting their ability to perform and affect their ability to communicate. So have a little bit of empathy with these people and give them a bit of time and space. There might be somebody in your department who is painfully slow at doing things, there might be a reason for that. There might be somebody who never smiles, there might be a reason for that. Not everybody wants to talk openly about what it is that is affecting them. So just be a little bit mindful of that and try and zone into it.
  • 93. Be fair, treat everybody the same way. 
  • 94. Be honest. 
  • 95. Be a decent human being. Just treat people with respect. 
  • 96. See if you can go on somebody’s podcast as an interview guest. It’s a huge challenge, but it will give you a lot of credibility and it will really open doors for you. So, I’ve had people on my show who’ve then gone on to tell me that they’ve had this really great offer just afterwards. So that’s very, very cool. So, if you can get past the media gateways in your organisation, do that. And if you’re self-employed, then you definitely have to do that.
  • 97. Keep learning. If you are well-informed about your industry, you can talk about it in a much more intelligent and a more eloquent way, because the more you read about it, the more you will speak that language. You’ll have the terminology. You’ll be able to refer to examples. You’ll be able to contrast this situation and that. Do you see how this gives you richness and people will take you more seriously? And this is exactly why VIP’s working with me, are encouraged to read something from their industry every single week. It might be in their own language or in English, but the main thing is that they can talk about it in English. And this is the way that you can show up as the expert as well. 
  • 98. Don’t be afraid of using touch in the right situation. So, a little tap on somebody’s shoulder or a hug in the right situation might be exactly what you need to break through to that person. Now, not everybody likes being touched. I get that. And I am a very touchy-feely person, so I have to be really, really attentive of this. But in the right situation, it can be really, really helpful.
  • 99. Be considerate.
  • 100. Use colour in your presentations, in what you wear. You don’t have to walk around in black and brown and blue. Spice it up a bit if you like. You don’t have to be a super, like, hippie chick about it, but a little bit of colour gives you some personality. 
Down-syndrome man with laptop attending education, inclusivity of disabled person.
Be inclusive - not everyone is open about their disabilities but would appreciate your support over a lack of patience
It's not always easy to be honest but pays off long term and earns you integrity and trust
It's not always easy to be honest but pays off long term and earns you integrity and trust
Learning new technologies
Keep learning, keep asking, keep challenging yourself

Do any of these sound familiar?

❔  You would love to have a bigger impact on people but don’t know where to start.

❔  You speak English fairly well but people don’t give you the time to finish or interrupt you.

❔  You are ready for something new in your career and want to start raising your profile.

❔  Life is getting expensive and it is time to start earning more but you’ll need to change jobs.

I can help you

I commissioned someone to create these for me to promote my podcast when it first came out.
  • 101. Use cartoons.
  • 102. Explain abbreviations, certainly the first time that you use them. 
  • 103. Spell out any tricky words, especially if people are kind of really interested and they want to look it up or something. 
  • 104. Put things into perspective. Sometimes people are freaking out and you just have to put things into perspective.
  • 105. Be vulnerable. Not all the time, but just show that you’re not a big headed idiot that knows everything. Be a little bit vulnerable and that will make you a lot more approachable. 
  • 106. Invest in decent tech for your audio. If you’re using online calls, make sure your audio is decent. Have a microphone on your desk, have a headset that’s decent.
  • 107. Invest in a decent camera for your computer because the cameras at the top of your laptop are not great. So, unless you have a super-duper Apple or something, you need to invest in a decent camera. 
  • 108. Get the lighting right. Now, you might find that in your office the lighting isn’t great, but you can work on that, you can buy a few lights. It’s not going to kill you (financially), is it? 
  • 109.  Let People have a bad day. Sometimes life gives us lemons and we’re not always able to make lemonade. Not on that day. So let people have a bad day. 
  • 110. Be kind.
Portrait of confused man on the phone
Woman sitting at online conference
Young voluntteers at work in a distribution center looking busy
Support a local charity or club to raise awareness, money or support
Appointment at restaurant
Keep to your appointments, don't let people down
  • 111. Do something for charity, to give something back to the community that you live in. Now, whether this is Rotary or Lions or perhaps your company has a social responsibility program, and you can get involved that. But the great thing about getting involved in charities is, a) it keeps you down to earth, which is why I got involved with charities. When I was living in London, I started doing a radio show for a hospital radio. b) It also gives you a perfect opportunity to practise your soft skills and see you’ll get to meet people that you would never, ever meet at work. You meet a completely different set of people who might well bring out the very best in you. 
  • 112. Get some professional photos done for both your LinkedIn account, but also maybe at work. 
  • 113. Learn how to negotiate. This is a really vital skill that you need to learn. 
  • 114. Learn how to sell, whether that’s an opinion, an idea, or yourself. Learning to sell is very important indeed, and something I should have done maybe 20 years earlier. 
  • 115. Use your sense of humour. A little bit of humour goes a long way, especially if you’re up against a deadline, and you can also use humour to express your appreciation. So, if you don’t feel like you’re the funniest guy in the room or the funniest girl in the room, you can always go to things like emojis and gifs. Just something simple. Use some humour and pull people in. 
  • 116. Meet in person if you can, even if it’s just for a coffee or a chat.
  • 117. Commit to appointments. If you are a boss and you have a monthly meeting with somebody and two times out of three you cancel that meeting, what impression does that make on your employee? That you don’t care? That they’re not important to you? And it’s the same when you go to a networking event. If people see that you’ve registered and then you don’t show up, what does that say about you? 
  • 118. Help others. 
  • 119. Just be there for other people.
  • 120. Let people rant. Sometimes people just need to get it off their chest and maybe you don’t feel that you’re the right person for this job. Maybe you are too busy or you really don’t care. But sometimes you just have to let people rant. 


  • 121. Inspire people. 
  • 122. Share a lesson that you learned, maybe at the same stage in their career that this person is at.
  • 123. Read between the lines. 
  • 124. Be relatable – or is that reliable? – I can’t read my own writing.
  • 125. Use deprecating humour, but in moderation. Deprecating humour is when you laugh at yourself or when you take a situation in which you’ve made a mess of things. This is deprecating humour and it’s something that we use a lot in the UK, but you have to be very careful because if you do it too much it has the opposite effect, that people just don’t take you seriously anymore. So, finding the right balance is difficult, but it’s also a really useful skill, if you can, you know, zone in to that.
  • 126. Watch your language. If you swear and I tend to swear a lot, then that’s fine. But just be mindful of the impact it might be having on people.
  • 127. Look the part. “Look the part” isn’t just being smart. It’s about dressing in an appropriate way for the appropriate situation. So that might be different at a BarCamp than it is to a formal conference. Just try and make a good impression. Make sure that you’ve made an effort, basically. But look the part, look professional because you don’t know who’s to walk into the office. You don’t know, maybe a new client walks in, you know, you just don’t know. 
  • 128. Don’t gossip. 
  • 129. On a business trip, always pack something formal. When you go on a business trip – I’ve been caught out with this a few times, where I haven’t had anything really appropriate to go out for dinner in the evening because I was kind of hoping to creep into my hotel room. But sometimes there’s a really wonderful gala or something and it would be a wonderful networking opportunity, so make sure you pack something appropriate for an evening event. Now, of course, when push comes to shove, you can go out and find something. But finding something formal in a very short space of time is really stressful. It’s easier at home, you can find these kind of places, you know exactly where to go, but if you’re travelling, you won’t be as familiar with this place, so it makes it a lot more challenging. 
  • 130. Always have business cards with you.
Senior executive shocked at the language being used by her staff
Dress the part, check the dress code and err on the side of formality in business settings
Woman holding business card
Businessmen having a conversation
  • 131. Clean your glasses. I once had a really frustrating conversation with somebody and the whole time I was looking at her really disgustingly dirty glasses. 
  • 132. Bring people into the conversation.
  • 133. Change your pace. This is something I need to focus on, actually, because I tend to have the same speed of voice all the time. I should go fast and then slow, you see?! 
  • 134. Show empathy. 
  • 135. Don’t avoid conflict. Try and embrace conflict.
  • 136. Get a mediator involved if you need to to resolve a conflict.
  • 137. Say “No”. Actually, I can’t do that or I can’t do it now or I can’t do it yet, or I can’t do it in that timeframe, but just say “no” more often. Free your time to reveal your zone of genius. 
  • 138. Quite the contrary: Say “Yes”. Put your hand up to more opportunities. 
  • 139. Return your calls, check your emails, that kind of thing. Keep in touch, that is. 
  • 140. Don’t be afraid of saying sorry. Own up to your mistakes. 

And the last 10 corporate communication tips

  • 141. Be your authentic self. 
  • 142. Replace excuses with explanations and a promise to improve. 
  • 143. Do your bit. Make sure that you’re doing your full share, that you’re pulling your weight, that you’re a part of the team, and that you’re not shirking away from your responsibilities. Do your bit. 
  • 144. Deliver on time.
  • 145. Punctuality. Be punctual. This is the one that I struggle with most because 149 (144) and (145) 150 are very similar. So, I’m good at delivering on time. Like, if something has to be done on time, I’ll do it on time. But I won’t always show up in time for an online session or I won’t always show up on time to an event. And this is something that was drawn to my attention recently by a fabulous client of mine and since then that has been a priority of mine. I’m not getting 100% results, but I’m certainly working on it.
Punctual businessman with laptop in hands, checks time on wrist watch while coming for job interview

That's it - Coco's Top 150 Corporate Communication Tips

So, these 150 points will all help you to become a better communicator and a better leader. This is a different style of podcast to what you’re used to and I will be going into more detail with these things in the future. But you’re smart, you’ll work it out. And the others I will be having a dedicated podcast too in the next 50 episodes.


I know that some of you are very keen to do a Communication Challenge for each episode, and I love that and I really love it when you let me know how that is going for you and what you’re learning about yourself and your own communication, and this week is obviously a slightly different episode, but I still want to give you a little challenge. So, it’s not ready just yet. But by Valentine’s Day, which in case you don’t celebrate, is the 14th of February every year, which is on Tuesday (oops!) next week, there will be a checklist ready for you to download and use as many times as you like from my website. You can basically just give yourself a rating for how you perform on each point.

So, you would just go to ( and you’ll find it there. Of course, I’ll put the link in the show notes, but that’s where you’ll find the Communication Challenge for this week. 


So, for now, have a fantastic week and be the very best communicator that you can be!


It’s Corinne Wilhelm from Experts! Speak English! brought to you by 


Goodbye for now!

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